Student Academic Grade Grievances Policy

Scope

The Policy on Student Academic Grade Grievances provides a formal process for students to grieve a final grade in an undergraduate or graduate course.

Policy Statement

The purpose of this policy is to provide the American University community with the process for submitting an academic grade grievance. This policy applies only to final course grades. Grades on individual assignments and exams may not be grieved until a final course grade is assigned and only if they impacted the final course grade.

Judgment regarding a student’s academic performance in a course is solely the instructor of record’s responsibility; disagreement with the instructor’s professional judgment about the quality of academic work is not a basis for a grievance.

Students may grieve a grade only if:

an instructor fails to enter a course grade by 10 (ten) business days after the last day of the semester in which the course was taken;
there was an error in calculation which had a material impact on the final course grade;
the instructor failed to comply with the syllabus or posted revisions to the syllabus, or other written and established course requirements, or the University discrimination policies, which had a material impact on the final course grade.

Only complaints based on the above criteria are grievable.

For the full Student Academic Grade Grievances Policy, go to: https://www.american.edu/policies/students/academic-grade-grievances-policy.cfm