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    Jan 25, 2020  
American University Catalog 2018-2019 
    
American University Catalog 2018-2019 [ARCHIVED CATALOG]

ITEC-355 Operations Management (3)


Operations management (OM) refers to the management of all activities and processes that transform inputs such as materials, people, capital, and other resources, into outputs in the form of goods and services. This course introduces the basic elements of OM with applications in supply chains and services. This course covers capacity management and planning, process analysis and improvement, managing delays, inventory management, and quality management. Considerable emphasis is placed on the use of operational data, quantitative models, and analytical tools to improve decision making in supply chain management and service operations. Prerequisite: ACCT-241 , ECON-150  or ECON-200 ITEC-200 , and STAT-204 .