KSB-301 Introduction to Operations Management (2)

Operations management (OM) refers to the management of all activities and processes that transform inputs such as materials, people, capital, and other resources, into outputs in the form of goods and services. This course introduces the fundamental knowledge and skills for the students to understand, manage, and lead modern organizations that produce or deliver goods and services. Topics covered include operations strategy, sustainable operations, new product development, process analysis, quality and improvement, supply chain management, and project scheduling. The course places considerable emphasis on the use of operational data, quantitative models, and analytical tools to measure and improve operational performance. Grading: A-F only. Prerequisite: KSB-113, KSB-122, and KSB-123 with grades of C or better. Restriction: Registration not allowed in both KSB-301 and ITEC-355. Note: Students may not receive credit toward a degree for both KSB-301 and ITEC-355.