ITEC-355 Production/Operations Management (3)

Production and operations management (POM) refers to the management of all activities and processes involving materials, people, capital, information, and other resources in order to produce goods and provide services. This course introduces the basic elements of POM including operations strategy, capacity management, total quality management, managing delays, service operations, and supply chains. Considerable emphasis is placed on the development of quantitative models to represent POM decisions and the use of analytical tools. Prerequisite: ACCT-241, ECON-200, MATH-211 or MATH-221 (may be taken concurrently), and STAT-204.